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The Operating System
for Backflow
Compliance

Backflow360 handles customers, devices, annual testing, certificates, reminders, invoicing, and water authority reporting, all from one elegant platform built for Australian plumbers.

2,400+ Active plumbers
98,000+ Certificates issued
4.9 ★ Average rating
app.backflow360.com.au/dashboard
Backflow360
Dashboard
Customers
Devices
Jobs
Calendar
Reports
Certificates
Reminders
Dashboard
Tests Today
8
↑ 2 booked
Due This Month
24
7 overdue
Pass Rate
96%
↑ this month
Revenue
$12,480
↑ 18%
Today's Jobs
Citylink Tower
9:00am · RPZD · 420kPa
PASS
Collins St Corp
11:00am · DCV
PENDING
Southbank Apts
2:00pm · RPZD
EN ROUTE
Harbour View OC
4:00pm · AVB
FAIL
Revenue 2026
Jun Jul Aug Sep Oct Nov Dec
Recent Certs
CERT-2026-0041 Sent
CERT-2026-0040 Paid
✓
Certificate Sent
42 Harbour View Cres · just now
🔔
Annual Reminder Sent
14 Collins St · due 2 Jul 2026
📤
Report Submitted
South East Water · accepted
💳
Payment Received
$280.00 · Stripe

Trusted by Australia's plumbing professionals

🔧
Licensed Plumbers
🏢
Commercial Contractors
🏛️
Business Owners
🏗️
Facility Managers
💧
Water Authorities
⚡ Features

Everything to run backflow compliance
at scale, in one platform

From the first customer record to the final water authority submission, Backflow360 handles every step, so you can focus on the work.

👥
Customer Management

Every customer, every property, every device. Complete history, contact details, and compliance status in one searchable database.

🔧
Device Register

Log every RPZ, DCV, PVB, and AVB across all your sites. Make, model, serial number, and full test history are always at your fingertips.

📱
Mobile Testing

Complete your testing on site on any phone or tablet. Guided forms, instant validation, no paper, no clipboards, no data entry later.

📄
Official PDF Certificates

Generate the exact water authority Backflow Test Report form instantly. Same layout, same fields, same integrity, filled automatically.

🔔
Annual Reminders

Never lose a recurring job again. Backflow360 automatically notifies customers when their annual test is due, often before they've noticed.

📊
Compliance Reporting

Generate reports ready for business owners and water authorities with one click. Every field, every format, always correct.

📅
Technician Scheduling

Assign jobs, track technicians, and view your daily schedule at a glance. Know who's where and what's next, always.

💳
Invoicing & Payments

Send invoices and collect payment via Stripe, all linked to the job. Get paid faster without chasing.

🔄 Workflow

From first contact to
official certificate in five steps

Backflow360 handles the whole compliance lifecycle automatically. You just do the test.

1
👤
Add Customer

Add the property and register every backflow device on site.

›
2
📍
Register Devices

Log make, model, serial number, and location of each device.

›
3
🔔
Auto Reminder

Backflow360 automatically reminds the customer when testing is due.

›
4
✅
Complete Test

Run the test on your phone on site. Pass or fail recorded instantly.

›
5
📄
Certificate Generated

Official water authority PDF created and emailed automatically.

💡 Why Backflow360

The old way costs you time
and clients. Backflow360 gives both back.

😤
Without Backflow360
✗Paper forms: lost, illegible, duplicated
✗Annual tests missed because you forgot to follow up
✗Certificates buried in email or filing cabinets
✗Hours every week re-creating water authority forms
✗Looked less professional than bigger competitors
✗Invoicing chased manually from a spreadsheet
🚀
With Backflow360
✓Everything digital, searchable, and cloud-stored forever
✓Automatic reminders before every annual test falls due
✓Every certificate accessible from any device, instantly
✓Official PDF generated in seconds with zero manual work
✓Win more commercial contracts with a premium presence
✓Stripe invoices sent automatically, with payments tracked
🔌 Integrations

Connects with the tools
you already use

Backflow360 fits into your workflow on day one, with no need to rip out and replace your existing setup.

📅
Google Calendar
Sync jobs and schedules automatically
💳
Stripe
Invoicing and payment collection
📗
Xero
Sync invoices and reconcile automatically
📘
MYOB
Export jobs and certificates
🪟
Microsoft 365
Email and calendar integration
📁
Google Drive
Automatic certificate backup
✉️
Email & SMS
Reminders, certificates, and follow-ups
💧
Water Authority Portal
Direct submission
Coming soon
+
More integrations
Request one at any time
⭐ Testimonials

Plumbers love Backflow360

From sole traders to large commercial contractors across every state.

★★★★★

"Backflow360 has completely changed how I run my business. I used to spend Sunday nights filling in paperwork. Now it's all done on my phone the moment I finish a test. I've won three commercial contracts this year purely because I look more professional."

MK
Michael Kowalski
Licensed Plumber · Melbourne VIC
★★★★★

"We have six technicians doing tests across Brisbane and the Gold Coast. Backflow360 means I always know who's tested what, every certificate is in one place, and I never chase anyone for paperwork. The annual reminders alone saved us from losing dozens of jobs."

ST
Sarah Thompson
Operations Manager · Brisbane QLD
★★★★★

"I was sceptical about switching from paper, but Backflow360 paid for itself in the first month. Water authorities get the exact forms they need, clients get professional certificates, and I spend zero time on admin. Best investment I've made in my business."

DN
David Nguyen
Commercial Plumber · Sydney NSW
💰 Pricing

Simple, transparent pricing

No lock-in contracts. No hidden fees. Start free for 14 days and cancel any time.

Starter
For solo plumbers
$49
per month, billed monthly
Perfect for sole traders doing up to 30 tests per month.
✓Up to 30 tests/month
✓Official PDF certificates
✓Customer & device management
✓Annual reminders
✓Stripe invoicing
✗Multiple technicians
✗Priority support
Enterprise
For large contractors
Custom
contact us for pricing
For large contractors, business owners, and water authorities.
✓Unlimited tests & technicians
✓Custom branding on certificates
✓Water authority API access
✓Dedicated account manager
✓SSO & advanced security
✓Custom reporting
✓SLA & uptime guarantee
❓ FAQ

Common questions

How does Backflow360 work? ↓
Backflow360 is a cloud-based web platform, so no app download is required. You sign in on any phone, tablet, or computer. Add your customers and their devices once. When you complete a test on site, the official water authority certificate is generated automatically and sent directly to the customer. Everything is stored securely in the cloud.
Does Backflow360 generate the actual official water authority certificate? ↓
Yes. Backflow360 fills the exact Backflow Test Report form used by Greater Western Water, South East Water, Yarra Valley Water, and other authorities. We use the original PDF template programmatically, so the layout, logos, and field positions are identical to the paper version. Nothing is recreated or approximated. The output is accepted by all major water authorities.
Can I use it on my phone at the job site? ↓
Yes. Backflow360 is fully mobile responsive and works on any smartphone, tablet, or laptop browser. Most plumbers complete their test forms on a phone or tablet while standing in front of the device. The form is guided and validates your inputs in real time, so you can't miss required fields.
Can multiple technicians use the same account? ↓
The Professional plan supports up to 5 technicians. Each technician gets their own login, and you can see all of their jobs, tests, and certificates from the main dashboard. Enterprise plans support unlimited technicians with role-based access control.
How do annual reminders work? ↓
Backflow360 tracks the test date for every device on every property. A configurable number of days before each device's annual test falls due, Backflow360 automatically sends an email and/or SMS reminder to the property contact. You can customise the message template, timing, and which customer contacts receive the reminder.
Can I import my existing customers and devices? ↓
Yes. You can import customers and devices via CSV, or our support team can assist with migration from spreadsheets or your current system. Professional and Enterprise customers get white-glove onboarding at no extra charge. We set everything up with you in a call.
Is my data safe and backed up? ↓
All data is hosted in Australian data centres (AWS Sydney region) and backed up continuously with point-in-time recovery. Every certificate is stored permanently, and you can retrieve any document from any device at any time. We use AES-256 encryption at rest and TLS in transit. Backflow360 is SOC 2 Type II compliant.
🚀 Get started today

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backflow compliance?

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